Find answers to the most common questions about registration, mobile access, games, payments, and account security for Indian users.
12398 strives to provide a smooth and secure betting experience for Indian players. Below are answers to frequently asked questions to help you get started and enjoy safe betting on cricket, casino, and other sports.
If you don't find your question here, please visit our contact page or check the support section for further assistance.
Common Questions
To register, click the Register link and fill out the required fields with your personal information and valid identification for verification.
Registration is free and takes just a few minutes.
Use your registered email and password on the Login page.
If you forget your password, you can reset it via the “Forgot Password” link.
Yes, 12398’s website is fully mobile-optimized and compatible with Android devices.
You can bet securely using your mobile browser anytime, anywhere.
12398 offers betting on cricket, live sports, slots, casino games, and popular formats like Teen Patti and Aviator for Indian players.
Popular Indian payment options include UPI, Paytm, net banking, and debit/credit cards.
All transactions use INR currency, with familiar numbering formats like ₹1,00,000 and ₹5,000.
Deposits and withdrawals are processed using secure, encrypted methods.
Withdrawal requests are usually processed within 24-48 hours after verification.
12398 uses SSL encryption and encourages strong passwords.
Users can enable two-factor authentication for additional protection.
Yes, 12398 is presented in English by default, suitable for Indian users with fluency in English.
Localization for languages is planned for future updates.
Visit the FAQ page or contact support via the provided email address on the footer for assistance.
Professional, quick support is available for account or technical issues.
Account details are accessible in your user dashboard after login.
Payment history, deposit, and withdrawal records are clearly listed for transparency.
Still Have Questions?
Explore more info on our FAQ, start your journey by registering, or log in to your account.